Hectronic - Hotline

Hectronic Service


Hectronic Contact Numbers

Monday – Friday from 8am to 5pm

For customers with service contract:
Monday – Friday, from 7am to 10pm and Saturday + Sunday, from 7am to 8pm

Hectronic Support (general)+49 7703 9388-999
OptiLevel+49 7703 9388-994
Parking+49 7703 9388-996
Refuelling+49 7703 9388-998


The telephone hotline is not available on national holidays, Saturdays and Sundays. The hotline is basically toll-free for Hectronic distributors. All other calls are charged at local rates. You will be informed of the applied charges when calling. This service includes no delivery of hardware components and no on-site operations

Regional Public Holidays and Company Holidays 2022

New Year shutdown3-7 January 2022
Three King´s Day6 January 2022
Carnival28 February, 1. March 2022
Friday after Ascension27 May 2022
Corpus Christi16-17. June 2022
Monday before All Saints Day31 October 2022
Christmas shutdown27-30 December 2022


The Hectronic hotline is also available on regional public holidays and during our holiday shutdowns!

National Holidays 2022

New Year1 January 2022
Easter15-18 April 2022
Labour Day1 May 2022
Ascension Day26 May 2022
Whitmonday6 June 2022
German Day of Unity3 October 2022
All Saint ́s Day1 November 2022
Christmas25-26 December 2022


The Hectronic hotline is closed on national holidays!