Hectronic Service

Repair Center

What Kind of Information Do We Need?

To guarantee a smooth, quick service we need the following information:

  • a completed Error Report with RMA number (RMA to be requested in advance!)
  • Delivery note indicating your contact details and, if applicable, your internal processing number

Guarantee and Warranty Regulations

Our Guarantee and Warranty Regulations can be downloaded in the member´s area - please login to acces it.